Does Magento have a call center ?

I have 3 Magento questions I can't find answers to. I'm assuming at least 2 of them can't be done but I'm gonna go ahead and ask. Please let me have any answers you know.

1. Does Magento have a mode/utility for employees in a call center to use?

2. Can the left navigation be different on different pages? I would like it to be based on the highest category picked.

3. Can a product me listed multiple times with the same SKU? I could make two separate prodct IDs but then they wouldn't share inventory. Can I list a product with all different info in two different categories but get both to act as the same product for the inventory management ?

 

I'm trying to interpret what you are asking. I'm currently using Magento. If I could get some clarification on your questions, I may be able to answer a couplfe of your questions.

1. Are you wanting to allow a call center a certain level of access? Like you don't want them to see certain information in your admin?
2. huh?
3. You can put 1 product in several different categories, but I don't understand totally what you are trying to get at.

 

Thank you so much for your answers!

1. Yes, specifically a call center function, not admin status
2. I have used software where the left navigation is static... it never changes at all throughout the site.
3. I want to have a different description as though it is a different item.