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MY Domain name and hosting cpanel is Suspended.

Discussion in 'Web Hosting' started by jayeshprajapati07, Feb 20, 2013.

  1. #1
    MY Domain name and hosting cpanel is Suspended. my hosting company is manashosting. they are are totally block my hosting cpanel id and password and now he will penalty charge Rs.5000 for this issue. but this is not my mistake some other guys hack my site. that upload this some virus. so my main question is every hosting company will do penalize for this type problems.
     
    jayeshprajapati07, Feb 20, 2013 IP
  2. mentos

    mentos Prominent Member

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    #2
    Request for the log.

    Check the IP origin.
     
    mentos, Feb 20, 2013 IP
  3. ninanini41

    ninanini41 Greenhorn

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    #3
    Contact Costumer Service you hosting
     
    ninanini41, Feb 20, 2013 IP
  4. humtuma

    humtuma Notable Member

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    #4
    You should have to check your webmaster tools in google for check virus. If it is contains really virus, you website will be already banned in Firefox,Opera and Internet Explorer. Manashosting is already having a lot of negative feedback (google it). Why did you go with such stupid hosting?
     
    humtuma, Feb 20, 2013 IP
  5. jayeshprajapati07

    jayeshprajapati07 Member

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    #5
    can you help me what is best hosting company for re seller package
     
    jayeshprajapati07, Feb 20, 2013 IP
  6. MilesWeb

    MilesWeb Well-Known Member

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    #6
    Can you please share your reseller hosting requirements ?If you could provide with the info below, forum members will be able to suggest you with many reseller hosting options.

    Disk space
    Monthly Bandwidth
    Preferred location
    Budget
     
    MilesWeb, Feb 21, 2013 IP
  7. dumindushalika

    dumindushalika Notable Member

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    #7
    Never heard about "manashosting" before. If it is not a problem of yours, I think it is unreasonable to charge such a penalty. Just read the host's TOS before buying hosting from a hosting company.
     
    dumindushalika, Feb 21, 2013 IP
  8. obosor

    obosor Well-Known Member

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    #8
    It is unreasonable to charge for this issue. Have you any local backup?
     
    obosor, Feb 21, 2013 IP
  9. jayeshprajapati07

    jayeshprajapati07 Member

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    #9
    thanks all guys for good answers.
     
    jayeshprajapati07, Feb 21, 2013 IP
  10. iwebsocial

    iwebsocial Well-Known Member

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    #10
    Manashosting is Not a Good Web Hosting Provider, Even Their Charges are too High. I don't know why you choose Mnashosting, where there is lots of Other Cheap & Good Host Available.
     
    iwebsocial, Mar 16, 2013 IP
  11. RonBrown

    RonBrown Well-Known Member

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    #11
    If your site was hacked due to a script or application you loaded, then it is your fault. If it was down to a vulnerability in the hosting or operating system, it is the hosts fault.

    Charging for support time may be contraversial to some people, but why shouldn't a host charge for their time to fix a something that isn't their fault? A hosting company isn't a free resource of unlimited help, knowledge and time dealing with issues that aren't directly related to errors with their set-up. A host can't charge you a "penalty" just because your site got hacked - I'd like to see THAT stand up in court - but they can charge you for any time taken to fix the issue if you request their help or they have had to do work as a result of something you did such as upload a vulnerable script or programme.
     
    RonBrown, Mar 16, 2013 IP
    WSWD likes this.
  12. Webcenter

    Webcenter Well-Known Member

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    #12
    I use Godaddy and I never had a problem.
     
    Webcenter, Mar 16, 2013 IP
  13. vpsguru

    vpsguru Greenhorn

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    #13
    I have some trouble first time when i Buy vps server. I searching for small pricing and that cost me very much because, they said that they were attacked by hackers and not have backups and all my sites.

    Now i have vps on hostgator, this is my house small business and I don't have trouble.

    Searching for best company, for good chat and email support and uptime service because good business need that.
     
    vpsguru, Mar 18, 2013 IP
  14. justinwatson

    justinwatson Greenhorn

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    #14
    Talk to support team member and explain your problem they are able to detect the origin of virus through FTP log table if some one done that.
     
    Last edited by a moderator: Mar 19, 2013
    justinwatson, Mar 19, 2013 IP