Avoid Freelancer.com at all cost

AVOID freelancer.com. they treated me like sh*t and felon. I made a project and deposited 1800 EUR, and have deposited another 5200 EUR (2 days ago) by wiretransfer. And 3 weeks after they limited my account, i've uploaded passport, id card, other photos, they keep treating me like a trash. I will avoid use freelancer, i will use elance / odesk on the future. I will suggest my other relatives to avoid freelancer too.

See ya freelancer.com.

Use odesk / elance later.

Update : finally they approved my scanned documents. My account is 99% almost released. But they limit the programmer account now. So i just need to wait for the programmer's account to be released.

Update 2 : my and the programmer's account have been released now. Thank you for Alaister.

 

You would think they would want your business. I have heard a lot of negative stuff about them lately. I wonder what's going on. Tell me, what was your project? Did it violate their TOS?

 

No my project does not violate their TOS.
It is just a normal project, a website related with sport that uses 3rd party paid feed.

So i met a programmer outside freelancer, and when we had a deal, i wanted to use a platform to ensure secure payment for the project -- a kind of escrow service. There were some choices (elance, odesk, freelancer). But the programmer chose freelancer.com, because their fee is the lowest one if i upgrade my membership (and i did).

Now freelancer.com asked my identity. I have uploaded passport, gov id card, etc. But they "require" other photos.
And they asked how did i meet the programmer, what is the relationship between the programmer and the 3rd-party-paid-feed.
I even gave them screenshot of conversation between me & the programmer in my e-mail.
But they still asking for "more" information and hold my account.

What made me mad is not the verification itself, but i have done what they want by uploading stuffs yet they still ask for more, it costs time and slows down my project.

 

That's just sad. I don't know what's up with them. But yes. I'll avoid them if I were you. Odesk and Elance are more trusted in this industry.

 

Yes, this freelancer.com shady company should be avoided both as employee / employer.

 

I totally agree, freelancer.com is going downhill as of late. I never had big projects with them because of the risk involved. I had multiple of small projects and still had problems whether it was payment going through or disputes with freelancers.

If you want to test them out, I highly recommend putting aside a small budget on them before committing.

 

Yes this is my first project there, i registered there just to utilize their "escrow" service for my project. I won't use them anymore after this project is finished. I'm done with them.
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Update : finally they approved my scanned documents. But they limit the programmer account know.

 

Even as a freelancer I never used them. They keep taking money to get your posting featured and its very difficult to get a job there.

And there are so many scam jobs. I even fell for a few where that guy messaged me promising payments which never came.

I had better luck through elance, odesk and fiverr!

 

I had the same treatment from them - freelancer.com - I've registered my account, paid the fees as they request, I didn't deposit money because I was searching for full time workers and I paid the 129 USD requested. After that they just continuously rejected my project from various reasons. I've just made a CC charge back and I deleted my account from Freelancer. I'm using as well Odesk and some times elance but is useless as well, is very hard to find proper persons over the internet

 

Freelancer is a horrible site to use. In my opinion Elance is the way to go. A much higher quality of freelancers.

 

Hi xrvel,

This is Alaister Low from Freelancer.com.
I can see you have been experiencing some issues and I'm here to help resolve them. Send me your username and any additional details to and I'll be able to look into the issue for you.

 

HI RosuC,

Sorry about the issues you experienced. Send me an email to and I'll be able to help resolve everything for you.

 

Please see my update in 7th post (i can't edit the first post), my account is 99% almost released, the problem now is the programmer account is limited, so i will wait for his account to be released first.

 

Send me an email with your username and I can look are your account to see why it is "99% almost released". I can also look into the freelancer's account to identify what the issues are.

 

I've just sent an e-mail to you.

 

Thanks very much!
I have sorted out your issue and responded to your email

 

Thank you for the big help.

 

finally, i follow your thread at ads-id.com and here
and i hope all clear and will know what your project now

 

No worries. I appreciate your patience with it all.

If anyone else is experiencing problems feel free to email me -

 

happy ending, shown at update2