A chat with a HostGator live support rep!

Yes, its for real haha


Chat InformationWelcome to HostGator Live Chat! You are now chatting with 'Bobbie N.'
Bobbie N.: Welcome to HostGator, how may I assist you?
myke: hello
myke: um
myke: how long does it take for the dns to propagate?
myke: its been a day and a half
Bobbie N.: 24-72 hours
myke: haha last time i asked someone said 6-8 hours
Bobbie N.: What is the primary domain name on the account please?
myke: *domain*
Bobbie N.: Please wait while I check.
myke: i pointed to HG's nameservers over a day ago
Bobbie N.: It takes 24-72 hours
myke: why does it take so long
Bobbie N.: That is the way it works.
myke: i think its dumb, right in the eye
myke: make it work right now
Bobbie N.: Myke if I could i would.
myke: i don't like your face, sir
Bobbie N.: That is just the way it is.
Bobbie N.: I am sorry to hear that Myke.
myke: i think i might switch web hosts because i am sick of looking at your face
Bobbie N.: I am sorry to hear that.
myke: Congratulations! This is Jesse Robbins from HG's quality support group, you have passed the test and been given a rating of: 10/10!
Bobbie N.: Thank you sir.
myke: Your bonus of $10,000 will be arriving in the mail in 3-5 business days.
Bobbie N.: Ok can't wait!
myke: For verification purposes I will need your social security and credit card information to prove that you are employed with HG.
Bobbie N.: Sorry that will not be happening.
myke: Just tell me you love me.
myke: That's all i want to hear.
Bobbie N.: Ok, take care and have a great day!
myke: If you tell me you love me I will upgrade my package to the most expensvie available.
Bobbie N.: Ok, take care and have a great day!
myke: Tell me you love me bobbie
myke: say it!!
myke: Is this sale not even important to yoU?
Bobbie N.: I am a chat tech.
Bobbie N.: Is there anything else I can help you with?
myke: Are you a robot? Can you not love your customers?
Bobbie N.: Is there anything else I can help you with?
myke: Yes, you can help me by telling me you love me.
Bobbie N.: Is there anything else I can help you with?
myke: I would like to register a domain.
Bobbie N.: *link*
myke: how much do they cost?
Bobbie N.: It tells you on the link.
myke: Is it possible to register the domain this-hostgator-rep-is-retarded(dot)com ?
Bobbie N.: Yes it is possible.
Bobbie N.: Probably cost you $15.
myke: Does host gator allow you to publish adult websites?
Bobbie N.: Yes
myke: So a beastiality website will be no problem?
Bobbie N.: Illegal
myke: how about host gator employee pornography?
Bobbie N.: I don't think so.
myke: It pays well....
Bobbie N.: Is there anything else I can help you with?
myke: What's the best way to hide herpes?
Bobbie N.: Ok, take care and have a great day!
myke: What i meant to say is, can I upgrade my account at any time?
Bobbie N.: Yes
myke: How much is your dedicated hosting
Bobbie N.: *link*
myke: Well basically I'm starting a website about my pet cat, do you think dedicated hosting is my best option?
Bobbie N.: Yes
Bobbie N.: Is there anything else I can help you with?
myke: Yeah, I expect my traffic to be very high.
myke: Her name is sniffer by the way... if you even care.
Bobbie N.: Is there anything else I can help you with?
Bobbie N.: Is there anything else I can help you with?
myke: Do you think sniffer is a cute name for a pet kitten?
Bobbie N.: Is there anything else I can help you with?
myke: I just fucking asked you.
myke: Don't ignore my question robot.
Bobbie N.: That is out of our TOS
Bobbie N.: Is there anything else I can help you with?
Bobbie N.: Ok, take care and have a great day!
myke: No.
myke: I have a question.
Bobbie N.: I hope you know that I am not a robot.
Bobbie N.: Go ahead and ask Myke.
myke: Do you care about your customers here at Host Gator?
Bobbie N.: If we didn't we wouldn't be chatting.
myke: Then please make me happy and tell me you think my kittens name is cute.
Bobbie N.: That is out of you TOS.
myke: You can't just say you think my kitten is cute?
Bobbie N.: If you don't have anything Hostgator related, I will have to terminate this chat Myke.
myke: THIS IS RELATED TO HOST GATOR
myke: If you said that, I would be so happy and stay with Host Gator for many years to come.
myke: i will end my service here after this month if you don't provide me with a simple answer, do you think my kittens name is cute?
myke: Its a yes or no question sir, lots of money is on the line.
Bobbie N.: I am still undecided whether the kitten name is cute.
Bobbie N.: Is there anything else I can help you with?
myke: Bobbie, I'm not happy with how this support session is going, I would like to speak with someone in charge.
Bobbie N.: Ok sending you now.
Chat InformationWelcome to HostGator Live Chat! You are now chatting with 'Vincent'
Vincent: How can I help you.
myke: I was just chatting with your fellow employee 'Bobbie N'
myke: He was using very racial remarks with me, and I am extremely angry with this service right now
myke: This needs to be fixed, I demand compensation
Vincent: I will not be responding to this chat, unless I deem a question qualified enough about hosting and or sales, in order for me to answer.
myke: I asked to speak to someone in charge, and he sent me to you.
myke: Are you just another worthless sales rep robot?
myke: Why are you taking so long to respond? I think you need to upgrade your RAM robot.
myke: 01100 010110110 01010 1010101110110 0010101110101000101
myke: do you understand me now?
myke: I would like to apologize, how much are your dedicated hosting services?
Vincent: Prices and Description are available here: *link*
myke: Do you think this would be the best option for starting up a child pornography website?!
Chat InformationChat session has been terminated by the site operator.

 

So are you "myke"?

 

Indeed, haha. Obviously the stuff I said was a joke tho...

 

LMAO! reminds me of a namecheap live chat where the lady could not answer a single question i asked her, she was completely clueless to anything there, its like they threw me in a chat room with a kindergardener.

why do hosting companies get people to do live chat that have absolutely ZERO knowledge of hosting?

 

same thing happens with me in godaddy.com.... godaddy's staff claim they are highly skilled and yet they are too stupid to open a JPG image.... and also they are too supid to compair the paypal email... and suspend account just for upgrade of my paypal to busniess and they thought i used someone elses paypal because my busniess name is showing on there side... i think 90% hosting companies hire cheap, uneducated staff memebers to save money.... i have tired several hosting companies but out of all, the best one is Neo-Hosts because i never had any problem with this hosting company... even if i dont send payment, they dont suspend my account.... last time i didn't pay them for one year and my site is still running... i am still paying my last year bills... even they give me free brandwidth when i run out of bw.... this is the best hosting company i have ever found because they never bother even if i dont send payment... i been there customer from 4 years now and i dont have any plans to drop then ever....

 

So this is why I hafta wait while I have *real* problems with my hosting? Sigh...

 

Whats so funny about that? You piss people off on their work, this is no good.
I dont like host gator, very weak support.

 

sucks huh? your waiting for real support while someone is screwing around with their chat tech wasting time.

 

its very funny.i liked hostgator employee pron hahahahahaha

 

How rude and inappropriate. Also wasted time for users who really needed help.

 

Hahaha thanks for the laugh

 

Bump and stuff

 

That was actually quite funny although you definitely have too much time on your hands!

 

hahahaahah, nice one

 

lol funny read

 

Yep, exactly what I was thinking.

The support person should have terminated chat a lot earlier though.

 

If that tech support was not a robot, I hope he/she is not a DP member!

 

exactly, like how many times did the tech person say
"Is there anything else I can help you with?"

 

If you are having 'real' problems, why the hell are you using chat support? These chat reps are like 13 year old kids from Indonesia that don't know anything about hosting. Just give them a call, you can get things fixed a lot quicker.

 

Lol that was pretty funny. Now I know what to do for fun in my spare time