All-in-one Order Management/CRM Platform

I would like to have one platform where I can see the days orders, see all customer info including past orders, check inventory and email customers easily after viewing their orders.

At the moment, I'm using woocommerce and then have a separate excel sheet which I copy orders and customer info to in order to look up past order info. I then have to go onto my email to search for the customer in order to email them.

I’m confused about CRM and order/inventory management tools and how they would integrate. I'm wondering whether anyone can recommend a platform that I can do all of this from or whether there is a specific search term I should be using to find this.

Any advice would be greatly appreciated. Thanks!

 

Hi there.

Check out my company https://business.cueconnect.com/. We provide a high level view of all your customers and you can track orders, what is trending, what your customers are looking at, etc.

Let me know if you want to schedule a demo! We have a great team here to help with your needs.

 

I can tell you what I use and I absolutely love it! Check out Metrilo(metrilo.com). It's quite powerful and easy to use. They are also very cool guys and will assist you in whatever way you may need them to assist you. They can even help you with some marketing ideas or strategies.

Here's what they advised me to do for Valentine's Day for instance, and it's already working! Check out the strategy here - https://www.metrilo.com/blog/quick-valentines-day-marketing-woocommerce/

Cheers and I hope this helped you.

 

it is better if you can tell someone for making this type of crm.

 

Hello,

I suggest http://ordersimplicity.com/ - They really work with you on customization and have competitive pricing structure. Their support is 24/7 and have powerful OOTB features. Please let me know if you need anymore information.

Thanks

 

Since, you are looking for the all-in-one order management/ CRM platform. I would suggest you to have a look at Bitrix24 CRM (Customer Relationship Management) as this is one of the best option of software that you can have a look for. Also, you can get more detailed information on using it from https://forcegrowth.ae/bitrix/
I always prefer this website to get the best software at an effective pricing.

 

+1 for Bitrix24, doing integration of that platform too and working with it in my company.