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Any one know some method of contacting yahoo search marketing

Discussion in 'Yahoo Search Marketing' started by promo, May 26, 2006.

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  1. #1
    I could use some assistance here..

    I signed up for a new account a few days ago and received notice that all my listings where accepted..

    But everytime I try to login it cant recognize my details.. So I try the lost password form.. Here I keep getting "your username must be between 3-20 characters long" .. And my username is 6 characters long?!

    Okay .. So I try to find any means of contacting them.. And find to my surprise that I have to be logged in to acess their support forms.. I cant reply to the message since they wont get it *(they write that themselves)..

    Any one have an Email adresse on them?
     
    promo, May 26, 2006 IP
  2. WebFreedom

    WebFreedom Peon

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    #2
    That is an interesting quandary - I took a look at the YPN site and tried to find a 'Contact Us' link, and it doesn't appear that they have one. Definitely not very "user friendly", from a customer's perspective... :rolleyes:

    Sam
     
    WebFreedom, May 30, 2006 IP
  3. promo

    promo Well-Known Member

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    #3
    Nope..

    Thanks for trying though.. eventually they contacted me by themselves.. But really it is a pain, that they dont lsit their phone number..
     
    promo, May 30, 2006 IP
  4. MattUK

    MattUK Notable Member

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    #4
    I've contacted them before by going to the local site and at the bottom there is an 'about us' link, I've used the contact details on here to sort out a problem in the UK. I imagine it would work in any country even if they have to put you through to a different department.
     
    MattUK, May 30, 2006 IP
  5. WebFreedom

    WebFreedom Peon

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    #5
    When you say "local site", are you referring to the Yahoo! home page, or YPN?

    Sam
     
    WebFreedom, May 30, 2006 IP
  6. MattUK

    MattUK Notable Member

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    #6
    The Yahoo homepage, the .com version has contact hetails here
    http://yhoo.client.shareholder.com/press/contact.cfm
    and here
    http://yhoo.client.shareholder.com/press/address.cfm

    I basically did this with the UK version here,
    http://uk.docs.yahoo.com/writeus/snailmail.html

    And they managed to sort everything out for one of our clients.

    I hate the number of large companies that hide behind email addresses. I'm a big believer in calling the first number that you find on a site and getting them to put you through to the correct person.
     
    MattUK, May 30, 2006 IP
  7. promo

    promo Well-Known Member

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    #7
    Uhmm well yes.. But Isent that for media relations... Not excatly customer support.. But I guess they could rerute my call :)
     
    promo, May 30, 2006 IP
  8. MattUK

    MattUK Notable Member

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    #8
    The telephone number in the second link seems to be a general number, there are no other telephine numbers published on the site. If I was in your position I'd at least give it a shot, there's not exactly anything to lose.
     
    MattUK, May 30, 2006 IP
  9. promo

    promo Well-Known Member

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    #9
    Well as allready stated .. The trouble was resolved by now.. They contacted me themselves..

    Thanks for the effort though!
     
    promo, May 30, 2006 IP
  10. meybaud35mm

    meybaud35mm Peon

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    #10
    glad they got back to you - I use this number if its of any use to you?
    866-924-6676
     
    meybaud35mm, May 31, 2006 IP
  11. roy77

    roy77 Active Member

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    #11
    Is it that difficult to contact yahoo! ?? i am sry i am not such a big help, but im sure that yahoo has a large support and assistant office. hope you get your answer :)
     
    roy77, Jan 6, 2007 IP
  12. codeber

    codeber Peon

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    #12
    codeber, Jan 8, 2007 IP
  13. promo

    promo Well-Known Member

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    #13
    People this thread is 227 days old.. Roy77 apparently thought it would be a blast from the past... look where that got him
     
    promo, Jan 8, 2007 IP