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anyone else having trouble with BlueHost?

Discussion in 'General Business' started by sebastya, Aug 17, 2006.

  1. #1
    I seem to be getting a 500 internal server error on all my sites that are hosted with BlueHost recently. Anyone else been getting them?
     
    sebastya, Aug 17, 2006 IP
  2. mcfox

    mcfox Wind Maker

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    #2
    Have you contacted their support or visited their support forums?
     
    mcfox, Aug 17, 2006 IP
  3. sebastya

    sebastya Well-Known Member

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    #3
    Yeah, waiting for a reply...
     
    sebastya, Aug 18, 2006 IP
  4. Colleen

    Colleen Illustrious Member

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    #4
    My Bluehost sites are working fine.
     
    Colleen, Aug 18, 2006 IP
  5. sebastya

    sebastya Well-Known Member

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    #5
    ok thx, hope i get a good reason for it
     
    sebastya, Aug 18, 2006 IP
  6. Colleen

    Colleen Illustrious Member

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    #6
    Maybe a setting was changed so if you're using any scripts, they no longer work?
     
    Colleen, Aug 18, 2006 IP
  7. sebastya

    sebastya Well-Known Member

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    #7
    The sites are working on and off. I access one, which works one time, and an hour later theres a 500 error, than it works a few minutes later, than goes back to the error some time later.

    It's been like that all day now, with all my sites. I'm just waiting for BlueHost to reply with their "take" on it.
     
    sebastya, Aug 18, 2006 IP
  8. Colleen

    Colleen Illustrious Member

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    #8
    One of my sites hosted there is onipblog.com, everything seems fine. I guess we're on different servers. :)
     
    Colleen, Aug 18, 2006 IP
  9. Ernster

    Ernster Peon

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    #9
    I'm having no problems. Apparently all sites on server 126 I think, have been down for sometime.
     
    Ernster, Aug 18, 2006 IP
  10. sebastya

    sebastya Well-Known Member

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    #10
    sebastya, Aug 18, 2006 IP
  11. Colleen

    Colleen Illustrious Member

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    #11
    How do we find out what server we're on?

    I guess I am on 131, going by the whois info.
     
    Colleen, Aug 18, 2006 IP
  12. MarRome

    MarRome Peon

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    #12
    Hello,

    For once i have no problems with any of my bluehost sites, unlike last month.
    Hope everything works out.

    Good luck
     
    MarRome, Aug 18, 2006 IP
  13. sebastya

    sebastya Well-Known Member

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    #13
    Ok, they said they don't know what the problem is...

    Now I'm starting to worry
     
    sebastya, Aug 18, 2006 IP
  14. rakib

    rakib Banned

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    #14
    rakib, Aug 19, 2006 IP
  15. sebastya

    sebastya Well-Known Member

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    #15
    sebastya, Aug 19, 2006 IP
  16. sebastya

    sebastya Well-Known Member

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    #16
    OK,

    BH said my sites had PHP processes that were running. They should be closed.

    Here's a part of their letter:

    "There are a number of php processes still open, which means that the cpu is still trying to run some php scripts. PHP scripts should be closed right away, but yours are staying open. Right now you have about 10 php processes open. The server will start throwing 500 errors after 15-20 of these processes open. These scripts usually stay open because they are written inefficiently, and are getting hung up on some part of the script."

    They go on to say that I have to troubleshoot my code, how do I do that? And does anyone know how to close these scripts?
     
    sebastya, Aug 19, 2006 IP
  17. Dekker

    Dekker Peon

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    #17
    bluehost was the worst experience i ever had. got yelled at by tech support when i asked about transferring domains
     
    Dekker, Aug 19, 2006 IP
  18. BrianJump

    BrianJump Active Member

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    #18
    I havent had tech support issues, but they had some down days in July for us ( about 5 days temp down)

    Brian
     
    BrianJump, Aug 19, 2006 IP