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charge.com - reliable?

Discussion in 'General Business' started by devin, Mar 11, 2006.

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  1. #1
    anyone used before?
     
    devin, Mar 11, 2006 IP
  2. searchfordeal

    searchfordeal Well-Known Member

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    #2
    I did like two years ago..they are ok, good approve rating, but I think you need to sign two( I can not remember) year contact.
     
    searchfordeal, Mar 11, 2006 IP
  3. devin

    devin Guest

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    #3
    i've seen several reviews that say they charge hidden fees after some months......otherwise it's good since there's no startup fee like clickbank.
     
    devin, Mar 11, 2006 IP
  4. jestep

    jestep Prominent Member

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    #4
    charge.com uses cardservice international as their processor.

    I personally do not recommend card service to any of my customers, but others at this forum do.

    One of the main issues I have with cardservice is that they charge a processing fee for charges and returns. Basically, if you have a customer return something you get charged to credit back their card.

    Personally I recommend signing up for a Nova merchant account. They have the best support on the back end and allow for business growth better than any other processor I have ever seen.
     
    jestep, Mar 11, 2006 IP
  5. Corey Bryant

    Corey Bryant Texan at Heart

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    #5
    It all depends on where you are located. I think charge.com is owned by a different company now. But Cardservice is owned by First Data and they are the largest processor in the United States - making them very reliable.
     
    Corey Bryant, Mar 12, 2006 IP
  6. caliguy80

    caliguy80 Guest

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    #6
    I use Loud Commerce and they are a reseller for Cardservice. Cardservice is in the top 20 ISOs in the United States. I chose them for that reason, I knew they would be stable and reliable. Chase is the largest ISO, also using First Data.

    I actually spoke with Chase in the beginning, but they told me it would take two weeks to get set up and Loud Commerce had me set up in three days (I was requesting more than $30,000 a month and it took a couple of days for them to review our financials).
     
    caliguy80, Mar 12, 2006 IP
  7. jestep

    jestep Prominent Member

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    #7
    As far as cardservice goes, if they are the back-end processor you may never have any problems. caliguy80 uses cardservice through loadcommerce and seems to be happy, but that definitely can be credited to the company that he is signed up with.

    Charge.com doesn't have any major unanswered BBB problems, but I can find plenty of negative reveiws elsewhere, so you should probably be careful if you do decide to go with them.
     
    jestep, Mar 13, 2006 IP
  8. Corey Bryant

    Corey Bryant Texan at Heart

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    #8
    Thanks for the recommendation caliguy80!
     
    Corey Bryant, Mar 13, 2006 IP