ChatGPT as E-commerce shopping assistant - Looking for your feedback!

Hey there! I'm currently exploring a business idea and would love to hear your thoughts!

I have developed a tool that can embed a ChatGPT powered chatbot into any e-commerce store with full product catalogue integration, in just one click.

My hypothesis is that through ChatGPT's natural language processing, we can create an intelligent shopping assistant similar to those in physical stores. We believe that through more conversational shopping experiences and intelligent product recommendations, this tool can reduce customer drop-off, increase upsell, and drive sales conversion.

While the MVP version is structured as a chatbot, the long-term vision is to make online shopping more interactive, conversational, and hyper-personalised through AI-powered search and chat.

It would be great if you could help me test the demo and provide some feedback. (Not allowed to post the link to demo, please DM)

Thanks in advance!

Best,
Jess

 

I tried using ChatGPT as a shopping assistant, didn't like it, I can find much better deals on my own

 

Hey @sepoint thanks a lot for your comment. I'm curious to learn why you didn't like it.

Also, I have some live demo here would love to have you try it out and hear your thoughts:

• https://cdn.shopmate.chat/demos/knees/index.html
• https://cdn.shopmate.chat/demos/shop-good/index.html
• https://cdn.shopmate.chat/demos/downsingandreynolds/index.html

 

As for your platform, in general everything works well.
As for ChatGPT, he often finds offers that are no longer relevant.

 

Thank you! We have the direct integration to store product catalogue!

 

Wow, that's super cool! I've always felt online shopping could use a more "human" touch, and it sounds like you're onto something big with this ChatGPT integration. It's funny, I was just chatting with a buddy who works at an app development company in New York, and they were exploring something in the same ballpark.

 

The chatbot can handle product recommendations, client questions, and problems. This can enhance upsells and conversion rates while decreasing customer churn.

The ultimate aim of employing AI-powered search and chat to make online shopping more conversational, interactive, and hyper-personalized is also highly encouraging. Online commerce may benefit immensely from this development.

 

Thanks for sharing. I think general chatbots, even ones trained on product catalog, will have limited success. There are already well performing ML models to do high quality product recommendations. I can't imagine a general LLM will do better than those. But I really appreciate you sharing this with us here.

 

Your business idea sounds intriguing and promising! Integrating a ChatGPT-powered chatbot into e-commerce stores could indeed enhance the shopping experience. Some potential benefits include improved customer engagement, better product recommendations, and increased sales conversion.

To gather feedback, you might want to consider reaching out to e-commerce website owners or online retailers who can test your demo privately. They can provide insights into usability, user-friendliness, and the overall impact on their sales.

Additionally, it's essential to focus on user privacy and data security when implementing AI-powered tools in e-commerce. Shoppers' trust is crucial in today's online marketplace.

Good luck with your project, and I hope it brings innovation to the e-commerce industry!

 

Exciting opportunity! Your tool for effortless ChatGPT integration in e-commerce is groundbreaking. Enhance customer experience with conversational shopping and intelligent recommendations. Let's discuss how ChatGPT integration can elevate your online business, driving sales and personalization. Looking forward to exploring this innovative partnership.