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Did something happen to asmallorange?

Discussion in 'Web Hosting' started by Bernard, Nov 21, 2023.

0
  1. #1
    I have a small website hosted on an asmallorange shared hosting plan. This morning, my site returns 404 error pages.

    I tried visiting asmallorange.com home page and it redirects to web.com

    Did they get hacked? Did they get bought out? I can't find any news about them and they never communicated anything about a change of ownership.
     
    Bernard, Nov 21, 2023 IP
  2. sarahk

    sarahk iTamer Staff

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    #2
    Looks like they've been bought out, or sub contracted that part of their business

    upload_2023-11-21_15-7-26.png
     
    sarahk, Nov 21, 2023 IP
  3. Bernard

    Bernard Well-Known Member

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    #3
    I was a bit leary of logging in the customer area which still renders as it used to, but I did earlier today. It's no longer possible to submit a new support ticket as they screwed something up and the system says there are no departments to route the ticket. But I was able to reply to an old support ticket and they answered it this afternoon. It turns out they upgraded the php (and who knows what else) environment on the server (without any warning to us customers) and it apparently broke my site. This is a simple brochure site with very minimal php code so I expect to have it working again soon.
     
    Bernard, Nov 21, 2023 IP
  4. webhost.uk.net

    webhost.uk.net Well-Known Member

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    #4
    Long back they were sold to EIG now Web .com owns it.
     
    webhost.uk.net, Nov 22, 2023 IP
  5. Mark Elijah

    Mark Elijah Greenhorn

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    #5
    A Small Orange might be acquired by web.com as their website redirects there. Your 404 errors could be due to this transition.
    • Check A Small Orange's knowledge base or contact support for updates.
    • Monitor the situation and consider alternative web hosting if needed.
     
    Mark Elijah, May 31, 2024 IP