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Discussion in 'General Business' started by aksfinest, Dec 29, 2006.

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  1. #1
    I'm adding a perishable product to my site and I am wondering if the shipping description is understandable and clear:

    - Price Includes Standard Shipping which is FedEx 2nd Day Air, there is no additional charge for this service.

    - To ensure quality we cannot deliver (product) on Monday,

    - Overnight orders placed after 2pm EST Thursday will be shipped out Monday unless Saturday delivery is selected.

    - 2nd Day Air orders placed after 2pm EST Wednesday will be shipped out Monday unless Saturday Delivery is selected.

    - Orders placed on Friday require Overnight Saturday delivery. (Additional $12.50 surcharge)

    - Orders to Alaska or Hawaii have a additional $10.00 surcharge
     
    aksfinest, Dec 29, 2006 IP
  2. PalSys

    PalSys palsys.io

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    #2
    Looks pretty straightforward to me :)
     
    PalSys, Dec 29, 2006 IP
  3. drig

    drig Peon

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    #3
    Looks good, but I have a quick question. What about if I order tuesday, thursday, or friday? When do those ship? Just being thorough.
     
    drig, Dec 29, 2006 IP
  4. etechsupport

    etechsupport Peon

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    #4
    Since you are adding perishable product this might be enough, I think;
    Our aim is dispatch all orders within 24 hours of receipt & due to perishable nature of these product... these are non-returnable.
     
    etechsupport, Dec 29, 2006 IP
  5. goodman0000

    goodman0000 Peon

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    #5
    looks good. hows is this working out for you?
     
    goodman0000, Dec 29, 2006 IP
  6. aksfinest

    aksfinest Peon

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    #6

    I was thinking about just adding a table to the FAQ section

    All orders placed before 2pm are shipping same day, after 2pm is shipped the next day
     
    aksfinest, Dec 30, 2006 IP
  7. aksfinest

    aksfinest Peon

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    #7

    Very nice, I will definitely add that to the FAQ section as well
     
    aksfinest, Dec 30, 2006 IP
  8. aksfinest

    aksfinest Peon

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    #8
    I'll know in about a month or two, I'm just not getting it open.
     
    aksfinest, Dec 30, 2006 IP
  9. Colbyt

    Colbyt Notable Member

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    #9
    Something like this may be clearer.

     
    Colbyt, Dec 30, 2006 IP
  10. MattKNC

    MattKNC Peon

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    #10
    For brevity you may want to say:

    FedEx 2nd Day Air delivery is included with your purchase for no extra charge.

    Knock off "for not extra charge" for additional conciseness.
     
    MattKNC, Dec 30, 2006 IP
  11. aksfinest

    aksfinest Peon

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    #11
    perfect, I appreciate all of the feedback
     
    aksfinest, Dec 30, 2006 IP
  12. drig

    drig Peon

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    #12
    Yes I would add some type of table, because that information wasnt there (unless I missed it).
     
    drig, Dec 30, 2006 IP