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Facing fraudulent chargebacks

Discussion in 'eCommerce' started by Rho, Dec 24, 2023.

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  1. #1
    Running a gift card store and I’m being hit with too many chargebacks (I suspect from the same person or the same group of individuals). They use the card and then claim the transaction was fraudulent. It always goes in their favour too. I’ve been told to use something like IPQS to flag the high risk sales and then to just reject them. What do you guys think? It’s too much and happening too often to just chalk it up to “business expenses”.
     
    Rho, Dec 24, 2023 IP