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Freaking Hate Clients

Discussion in 'General Business' started by ferret77, Jul 28, 2005.

  1. #1
    This past month has been a real example on why I should only work on affilate sites.
     
    ferret77, Jul 28, 2005 IP
  2. Shoemoney

    Shoemoney $

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    #2
    ohh no details? cmon
     
    Shoemoney, Jul 28, 2005 IP
  3. ferret77

    ferret77 Heretic

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    #3
    I was about to go into a huge rant but I deceided to drink some more coffee, see if amazon had updated.

    I have 4 clients this month that I am having problems getting to pay.

    One sneaked his site of my server (but he says he going to send payment ... ), the others are unresponsive.

    Another thing that really irks me about clients, actually irks is a sort of weak word. Soemthing that makes me unreasonably angery is when people ask for a deal because of some stupid shit that I don't care about.

    Like "I am a single mother so ... " like being bumb enought to get knocked up means you should get a deal

    or even better then that the other day I talked to some people , who basically don't want to pay shit for anything they slip in "We can't pay a lot becasue we just bought a house", they bought a house in neighbor where the avergage home price like $800,000 and because they bought a house they think I should work for cheaper for them.
     
    ferret77, Jul 28, 2005 IP
  4. ServerUnion

    ServerUnion Peon

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    #4
    I am with you, you can make more money in a day from a content sit about nose picking than 5 hosting clients pull in a month.

    Some of my clients wont respond to me untill the sites are suspended, then within 10 minutes they call me to yell at me with some story about problem I have no care about.
     
    ServerUnion, Jul 28, 2005 IP
  5. Hodgedup

    Hodgedup Notable Member

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    #5
    Come on have a heart.
    [​IMG]
     
    Hodgedup, Jul 28, 2005 IP
    digitalpoint likes this.
  6. larysmith711

    larysmith711 Notable Member

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    #6
    Hosting client must suck. SEO clients pay up front for me or no work I do. :) We are very picky on the clients we actualy do accept, it doesn't make since you can do the work for someone and get X,XXX but if you did it yourself for your own site you can make way more.

    We like to take on clients just not too many.
     
    larysmith711, Jul 28, 2005 IP
  7. chachi

    chachi The other Jason

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    #7
    clients suck
     
    chachi, Jul 28, 2005 IP
  8. Shoemoney

    Shoemoney $

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    #8
    I hate dealing with people....

    Here are my terms of service for signing up for a subscription to one of my sites:

    By clicking I agree you undestand you are signing up for a donation based subscription and understand that this subscription does not include any technical support. Expert knowledge of electronics is required in order to make use of anything on this site. Please browse the forums first and make sure you can comprehend what people are talking about. There are no refunds.

    Thanks for your support!!

    and unfortunatly I still have to deal with my phone ringing off the hook =(
     
    Shoemoney, Jul 28, 2005 IP
  9. ferret77

    ferret77 Heretic

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    #9
    I thought hosting could be good if you, could trouble shoot any server problems, way high profit margin

    I have a couple hosting affilate sites, I get couple bucks from them, ever so often I think to myslef, I should try to keep the signups but the thought of a bunch of people calling when something goes wrong terrifies me.

    Well since I continuouly charge as long as their site ranks its sort of hard to get people to pay everything up front.

    I am done doing seo for other people except new projects from existing clients I think.
     
    ferret77, Jul 28, 2005 IP
  10. Shoemoney

    Shoemoney $

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    #10
    god bless you guys who make a living with seo... i could never do it
     
    Shoemoney, Jul 28, 2005 IP
  11. anton-io!

    anton-io! Active Member

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    #11
    sign clients up initially on PayPal subscription or something similar - easier for them to pay something per month than one huge bill for the year or whatever. If the subscription payment does not go through, shut 'em down immediately.

    I had one host providor shut me down years ago if I was a day late with payment - a bit extreme, but a learning lesson non the less.
     
    anton-io!, Jul 28, 2005 IP
    Smyrl likes this.
  12. Smyrl

    Smyrl Tomato Republic Staff

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    #12
    I too have trouble getting paid by clients. Am owed two years hosting and maintence by a three clients. One I will never see a penny from. I took down his site. No pay, no play. The other two I will get but when.

    One hook is to get your clieints who host through your reseller account is to to turn off their e-mail. The one telling me this says it is amazing how quickly they pay up.

    As a cute old immagrant said to me, "With relatives eat, drink, and be merry, but don't make business." I am going to add with relatives, friends, and acquaintances to his saying.

    Shannon
     
    Smyrl, Jul 28, 2005 IP
  13. Shoemoney

    Shoemoney $

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    #13
    will collection agencies help you at all? I know they take a decent chunk but some would be better then none perhaps?
     
    Shoemoney, Jul 28, 2005 IP
  14. Smyrl

    Smyrl Tomato Republic Staff

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    #14
    I am chalking my no pay into a learning experience. I believe my partner and I are second developers to whom he has done this. He had an absolutely beautiful flash site. I said at the time we could not do anything better for him but he said the flashers wanted to much for the changes/additions to site.

    Shannon
     
    Smyrl, Jul 28, 2005 IP
  15. ferret77

    ferret77 Heretic

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    #15
    I got an attorney in San Deigo who looks like he is ripping me off for a couple thousand bucks, what am I going to do fly to San Deigo and try to take him to court.

    I will probably just end up making a nice website about him and put his name in the title tag. Its pretty childish but for some reason it makes me feel better.

    It would be fun to see if he actually has the source files for his flash site, I have had some people contact me about changing flash sites without the source, I'm not even sure if you can decompile them to the source file.
     
    ferret77, Jul 28, 2005 IP
  16. chachi

    chachi The other Jason

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    #16
    who is the attorney, maybe I know him :)
     
    chachi, Jul 28, 2005 IP
  17. Webturtle

    Webturtle Guest

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    #17
    The best thing I ever did (FINALLY) was set up a merchant account for people to pay me. Its just a virtual terminal - I don't do the ecommerce with it and there are fees but its SO worth it! If a client wants "rush" - they have to pay with a credit card (time and a half). If a new prospect asks me to edit photos - I can get his credit card and verify its legit without making a charge - and then bill when its done. I also offer a 10% discount on larger jobs (like, over $1000) if they prepay in full, and a LOT of clients do this. That way, they feel like they got a deal (and do), I get GOOD cash flow and I don't have to waste time chasing them.

    For clients, they *love* it because they can invest in their business marketing and communication without spending cash - its not my problem what kind of interest or terms they have if thats what they do. Most micro/small businesses at least partially finance start up with credit cards.

    The only down side to that - of course - is less $ for me and the fact that sometimes if they prepay, they want it TOMORROW. My policy document and contract that they have to sign clears that up ;)

    I won't disagree clients can be a pain but there are creative ways around their idiosynchricies... and where would we be without them, eh? :D

    Happy weekend everyone - I'm off to a renaissance festival without a computer (whoa :eek: )
     
    Webturtle, Jul 29, 2005 IP
  18. RectangleMan

    RectangleMan Notable Member

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    #18
    I have stopped almost all client work. I could make money doing it but then I would be all stressed out. They tick me off as well with their terrible requests. It's just not worth any amount of money for me. Seriously..any amount. I tell people right away I do not do client work. Anything that requires less than an hour I might just get to fast and many times I do it free as a favor. But taking on a week project...F that.
     
    RectangleMan, Jul 29, 2005 IP
  19. e10

    e10 Well-Known Member

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    #19
    That is where I want to be in six months. No more clients! Just a couple of old regulars that were good to me when I started and the rest of the time working on my own site(s).
     
    e10, Jul 29, 2005 IP
  20. MattL

    MattL Well-Known Member

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    #20
    Not sure if I would do that to an attorney. You could just end up with a lawsuit against you.
     
    MattL, Jul 29, 2005 IP