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Hosting Provider Disappeared!??!

Discussion in 'General Business' started by TommyD, Oct 24, 2005.

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  1. #1
    I was wondering, has anyone have a hosting company just disappear on them?

    I've had one hosting provider for my main company accounts for a couple of years now. All of sudden, none of my main accounts worked, and I fired off emails, since the hosting provider's main site is down, and nothing. I had to quickly move my main domains(the company sites and email) to another hosting provider asap. The phone # in the whois is disconnected.

    Anyone have this happen to them?

    later,

    tom
     
    TommyD, Oct 24, 2005 IP
    Mia likes this.
  2. mdvaldosta

    mdvaldosta Peon

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    #2
    Nope, but it's something everyone on a small host should be wary of. Always keep backups.
     
    mdvaldosta, Oct 24, 2005 IP
  3. arounddelhi

    arounddelhi Peon

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    #3
    TommyD,
    How did u change the DNS if service provider site was down.
    Anand
     
    arounddelhi, Oct 24, 2005 IP
  4. mdvaldosta

    mdvaldosta Peon

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    #4
    DNS info is changed at the registrar
     
    mdvaldosta, Oct 24, 2005 IP
  5. TommyD

    TommyD Peon

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    #5
    Thank you mdvaldosta.

    I keep my registrars and hosting providers separate. So, I was able to go to 1nd1.com, and change the name servers for the effected domains to the new hosting provider.

    Had I purchased my domains thought my hosting provider, I think in this case I would be hurting. :(

    later,

    tom
     
    TommyD, Oct 24, 2005 IP
  6. arounddelhi

    arounddelhi Peon

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    #6
    I had a simmilar problem as my hosting provider disappeared for 2-3 days and all my sites were down. Even if I bought web space at that moment I would have to wait for at least 48 hrs to up my site. CAn it be done faster than that or you keep a back up hosting provider ready. Also what if ur registrar disapp.
    Anand
     
    arounddelhi, Oct 25, 2005 IP
  7. hajamie

    hajamie Peon

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    #7
    I got cheap hosting off ebay a while back, that dissappeared in about a week...
    I wouldn't recomend ebay for hosting.
     
    hajamie, Oct 26, 2005 IP
  8. forumbulge

    forumbulge Guest

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    #8
    Which host was this if you dont mind me asking?

    I'd stay away from the smaller dodgy hosts.Im with a medium sized host at the moment with a good reputation.
    If you cant find one like that, maybe just go with the big boys for a while - godaddy etc.
     
    forumbulge, Oct 26, 2005 IP
  9. TommyD

    TommyD Peon

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    #9
    I would like to say I'm going to re-frame from telling, but I'm only telling the truth, and if they have internal problems, it will help motivate them to fix'em.

    home-port (dot) com

    They were the first hosting company I used, and since then I've moved like 99% off to a way cheaper reseller account with another hosting provider. I maintained my companies main accounts, the ones that are important for each companies administration like emails, with home-port. I've received great customer support, but I'm currently irked that I never was notified about the outage. They were down for weeks, and just now the site is showing back up with some page errors. To prevent hosting account errors from getting proper tech support, of of my accounts emails is a yahoo account address, I still was able to receive notification, which seem never sent.

    Wow, seems like I'm venting, but I'm just trying to point out, in this situation I could have been 'warned' by the hosting provider, and they were very uncharacteristic and kept quiet. :(

    Well, this is fortunate timing, since my hosting account with them is coming due. Time to cut my losses.

    later,

    tom
     
    TommyD, Oct 27, 2005 IP
  10. dzcap

    dzcap Well-Known Member

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    #10
    You should've went with an established host. The site looks professional but they're using turnkey scripts to run the business, not that there isn't anything wrong with it, I tend to avoid those. You never know if you're being hosted by a kid and you've got your entire business in that kid's hands. Nowadays, DNS changes are almost instant, don't believe this 48 hours crap they keep telling you.
     
    dzcap, Oct 28, 2005 IP
  11. babolo

    babolo Peon

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    #11
    YES and there was nothing I could do because I got the hosting for free. They just sold themselves to someone else and they changed everything up.
     
    babolo, Oct 29, 2005 IP
  12. TommyD

    TommyD Peon

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    #12
    Just a little follow-up:

    The hosting provider came back, and fired off an email explaining how they have returned and taking steps to prevent downtime in the future. I missed where they stated what exaclty happened, but I only briefly read it. I contacted them explaining how I had to immediatly move domains homes to a new hosting provider. I did this to prevent being 'renewed' in the future, but I recieved a letter today refunding all the money left in my accounts. The hosting provider has been in service for years, and it seems their business practices are pretty solid.

    Have to admit, it was a nice surprise to see a check I didn't expect. ;)

    later,

    tom
     
    TommyD, Nov 7, 2005 IP
  13. kukumaka

    kukumaka Peon

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    #13
    lololol that would be so funny and frustrating at the same time
     
    kukumaka, Nov 7, 2005 IP
  14. FOX LORE

    FOX LORE Notable Member

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    #14
    FOX LORE, Nov 8, 2005 IP
  15. ly2

    ly2 Notable Member

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    #15
    ly2, Nov 9, 2005 IP
  16. tanello16

    tanello16 Peon

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    #16
    also this is good...

    www.BlueHost.com
     
    tanello16, Jun 4, 2006 IP
  17. Big_Rob

    Big_Rob Peon

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    #17
    You brought up a 6 month post to spam a link?
     
    Big_Rob, Jun 4, 2006 IP
  18. TommyD

    TommyD Peon

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    #18
    I looks like 4 out of 5 of tanello16's posts is plugging hosting companies.

    Spammer?

    :D
     
    TommyD, Jun 4, 2006 IP