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I need to know where in GA we can find our customers are dropping.

Discussion in 'Google Analytics' started by ebiztrendz.com, Jun 20, 2017.

  1. #1
    Dear Members,

    I have an ecommerce website and my have 7 thousand of visits in a month using paid and organic methods.

    BUT i have onlky .5 % of the conversion rate. Its important for me to understand where my customers are dropping.

    I have checked my bounce rate. Its 50 to 60 %

    Can you help me to locate the exact features in GA to lookouts the details i need.

    Thanks a ton!!
    Brijesh Kumar
     
    ebiztrendz.com, Jun 20, 2017 IP
  2. Pratik24

    Pratik24 Greenhorn

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    #2
    Hi, you can check the exit page report in the aquisition section of GA. If you want any assistance you can visit
    http://www.eyecatchers.co/
     
    Pratik24, Jun 23, 2017 IP
  3. hiuufji

    hiuufji Well-Known Member

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  4. Alex Goldberg

    Alex Goldberg Peon

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    #4
    A good place to start is the Behaviour Flow Report. To find this go to the "Behaviour" tab and then under that "Flow Report". This gives you a nice, clear graphical representation of where you might be losing customers. Good luck!
     
    Alex Goldberg, Jun 26, 2017 IP
  5. BilalAnwar

    BilalAnwar Peon

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    #5
    You can check in Behavior flow it will explain you clearly exit pages with initial page.
     
    BilalAnwar, Jul 11, 2017 IP
  6. Gosuperb

    Gosuperb Greenhorn

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    #6
    I would recommend these tools:

    · Google Analytics – numerous key metrics within Google Analytics can monitor visits, conversions, interactions with other websites (Analytics Events), time on site, bounce rate, etc. Try setting a Conversion Goal, Behaviour Flow Report or Analytics Events in GA.

    · Backlink Monitoring – this tool enables you to monitor backlinks to client websites while also tracking competitor activity.

    · Report on All Traffic – report on all traffic (organic, paid or social media traffic) a website (or a segment of a website) receives. You can also differentiate the traffic by demographic, campaign, device type, etc. to create your SEO report template.
     
    Gosuperb, Jul 17, 2017 IP