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Magento 403 error

Discussion in 'eCommerce' started by minhazikram, Oct 12, 2015.

  1. #1
    Dear All

    Website build with magento . Recently we are facing some problems like when we try to edit any product from the dashboard or try to add any product we are facing some errors.
    ***************************
    Error is as follows :

    FORBIDDEN
    You don't have permission to access /index.php/padmin/catalog_product/edit/id/255/key/8c68f18e460014121e1873d30acf32a5/ on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
    ***************************

    Kindly help solve this issue
     
    minhazikram, Oct 12, 2015 IP
  2. SKUlabs

    SKUlabs Greenhorn

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    #2
    That's a permission error. If you have the ability to edit permissions on your server, you'll need to make sure that the files are set to 644 and directories are set to 755 for the web group and the user who owns the files. If not, contact your web host or system administrator to get help fixing your permissions.
     
    SKUlabs, Oct 12, 2015 IP
  3. Julie DAC

    Julie DAC Member

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    #3
    I agree with SKUlabs... that error has to do with permissions, you need to verify with your web hosting provider if you have the necessary permissions to make the changes you want.
     
    Julie DAC, Oct 14, 2015 IP