New Generation Hosting is the worst hosting ever- STAY AWAY BETTER FOR YOU

Do not ever deal with new generation hosting

http://www.newgenerationhosting.com

full of viruses
and after they get virused they do not have back up to the websites and all what you take is just sorries

do not try the reseller plans or else be sure you are loosing all your clients for their sorries

no back up except after asking more than once

very cheap money for a very pooor service

i lost 3 of my websites and i wasted the time doing them again ,
i lost 5 of my clients cause of the bad service they offer

 

As I mentioned earlier in the ticket, we do maintain automated weekly backups for your plan and it was just unfortunate that last two times you had asked for restoration was shortly after the weekly backup process had finished. We had restored backups many times on earlier occasions and I am sure you would agree to that. After all we offer a web hosting service and not a data backup service. I am sure you have understood and agreed to our Terms of Service at https://www.newgenerationhosting.com/tos.php where in we are very clear about our data backup policy.

We can only offer weekly backups on Starter and Economy plans and not daily and monthly backups as we offer on Business and Enterprise plans. It is unfortunate that you choose to spread negative publicity on the spur of the moment without even thinking of the efforts we put in to assist you in multiple cases over the last two years.

Even this time, we had volunteered to manually restore your Wordpress blogs but you were not willing to supply the requested information. Finally DP is not our support channel and posting the same message here on multiple threads would not help either. Please respond to your tickets if you need assistance related to your accounts.