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Paypal - Need your help

Discussion in 'General Chat' started by letas, Nov 22, 2005.

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  1. #1
    Hello all.
    My paypal account was limited because i think i tried to use a expired card our tried to add funds to my account when i cant do it (its a long/really dumb story so i just put this info).

    So i e-mailed a few days ago them saying that i could justify anything that was wrong but i only received an automatic response.

    Do they really get/read my e-mail or i will only get that automatic e-mail? (I used the "contact us" link in my account.) Is there any other way to contact them (not by phone)? I hate the paypal website lol.

    And they e-mail says: "To return your account to regular standing, please complete the checklist
    items indicated when you login to your account and click on the link
    provided on the 'Account Overview' page.

    The link will appear as: Click to Resolve or Check Status.

    Once you complete all of the checklist items, our Account Review team will
    review your case and send you an email with the outcome of the review.
    Cases are reviewed in the order they are received."

    I dont see any cheklist?? I only see the user agreement...
    I dont get it... :(

    Thanks for your help.
     
    letas, Nov 22, 2005 IP
  2. GRIM

    GRIM Prominent Member

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    #2
    Their site is confusing at times,
    Phone # 1-888-221-1161
     
    GRIM, Nov 22, 2005 IP
  3. letas

    letas Peon

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    #3
    Hi.
    Yes, alot :D
    Well if theres another way to contact them i would prefer. I dont live in the US/UK ;) .
     
    letas, Nov 22, 2005 IP
  4. compostannie

    compostannie Peon

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    #4
    I see you don't want to contact them by phone, but it really is the best way. Their customer support people are the most helpful you'll find anywhere, I really like them. Try it.
     
    compostannie, Nov 22, 2005 IP
  5. webstop

    webstop Peon

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    #5
    The phone that I saw on their website is a bit different:

    PayPal Customer Service Agents are available to help you from 04:00 PST to 22:00 PST every day.

    Call us at: +1-402-935-2081
     
    webstop, Nov 22, 2005 IP
  6. GRIM

    GRIM Prominent Member

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    #6
    lol, yeah didn't figure in on where you live :p
     
    GRIM, Nov 22, 2005 IP
  7. letas

    letas Peon

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    #7
    Ok i think i will.
    Just hope the person who pics the phone dont get scared with my accent heheh :D
    Thank you all for your help :)
     
    letas, Nov 22, 2005 IP