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Sanity check your customer churn!

Discussion in 'eCommerce' started by Laurie1, Oct 1, 2018.

0
  1. #1
    Hey everyone,

    I've made a free tool to help subscription stores understand churn. The idea came from hearing a friend talk about how counterintuitive it can be. The tool shows the huge effect small changes in churn can have on revenue and growth.

    churnkey.io/e-commerce-churn-calculator

    It's fun to play about with the numbers and see the effects small changes might have for your business.

    It's bare bones right now but I'm hoping to add a few more features.

    Any ideas or feedback are always welcome!

    Cheers,
    Laurie
     
    Laurie1, Oct 1, 2018 IP