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Should I message my possible clients through live chat or let them come to me?

Discussion in 'General Business' started by weezyfbaby, Sep 2, 2010.

  1. #1
    I have a website I use to get new clients to write articles for. Today I added a Meebo live chat widget, and I can see when people are online and available to talk to me through the widget. My question is, should I send them a message if I see someone is on my site when I check my Meebo, or should I wait for them to message me? I don't want to come off as too aggressive here...what's the best tactic to use?
     
    weezyfbaby, Sep 2, 2010 IP
  2. extremephp

    extremephp Peon

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    #2
    Simply Message Them Like "Hi, How can I server you Today" Or similar!

    And keep up the professionality!

    So, jumping wont make a problem but a perfect landing!

    ~ExP~
     
    extremephp, Sep 2, 2010 IP
  3. Kat

    Kat Member

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    #3
    If they are on your site it might be OK to send them a quick message saying that you are available. I wouldn't do more than that. If your site has all the info they need they will know what to do without your messaging them.
     
    Kat, Sep 2, 2010 IP
  4. weezyfbaby

    weezyfbaby Greenhorn

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    #4
    Thanks for the input guys. I'm thinking something like "Hello, is there anything I can help you with today?" couldn't hurt.
     
    weezyfbaby, Sep 2, 2010 IP
  5. alan20

    alan20 Peon

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    #5
    Live chat is very important because You get to know new things.And keep yourself up to mark.
     
    alan20, Sep 3, 2010 IP
  6. mentos

    mentos Prominent Member

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    #6
    By right,you need to wait them to start the conversation.

    If you started first then it will scared off visitor.

     
    mentos, Sep 3, 2010 IP
  7. condo123

    condo123 Greenhorn

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    #7
    you should just message them, they are just people
     
    condo123, Sep 3, 2010 IP
  8. Senobia

    Senobia Notable Member

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    #8
    You know how when you go to a department store and you just wanna look around and see what they've got? And the lady behind the counter starts hovering over you asking what she can help you with, what you need and what you're looking for? And how you wait for an opening so you can bail on her and shop in peace at the store next door?

    It's kind of like that.......

    Don't be the lady behind the counter. Let them browse and buy in their own time.
     
    Senobia, Sep 3, 2010 IP
  9. weezyfbaby

    weezyfbaby Greenhorn

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    #9
    That actually happened to me the other day when I was grocery shopping. I think people can find all the info they need on my site. If they are actually interested they will let me know. Thanks for the input guys.
     
    weezyfbaby, Sep 3, 2010 IP
  10. c4cyber

    c4cyber Well-Known Member

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    #10
    well..if you are going to message them, you many annoy them. You can be online and if they need to talk to you, they would come to you. Although having a friendly chat can be plus.
     
    c4cyber, Sep 3, 2010 IP
  11. Jonathan2

    Jonathan2 Peon

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    #11
    Yea i think you should message them. Let me know how that works out and if you get any sales from doing that.
     
    Jonathan2, Sep 4, 2010 IP
  12. UnBooked

    UnBooked Peon

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    #12
    Go get them! I would message them, it doesn't hurt to attack. In my mind at least, I would try to get a dollar out of the people that you can.
     
    UnBooked, Sep 4, 2010 IP
  13. Baron Smith

    Baron Smith Member

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    #13
    Hi,

    One should do contact their clients or visitors, it will signify that you are interested to serve them in better way and especially when it is concerned financially.
     
    Baron Smith, Sep 4, 2010 IP
  14. weezyfbaby

    weezyfbaby Greenhorn

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    #14
    To keep you guys updated...

    I've messaged a few people while they were on the site, but none of them responded. I have gotten plenty of visitors to use the live chat without me sending them a message first though.
     
    weezyfbaby, Sep 5, 2010 IP
  15. suntzu.new

    suntzu.new Peon

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    #15
    don't be nervous... chat them like a friend...
     
    suntzu.new, Sep 9, 2010 IP
  16. susan_ham

    susan_ham Peon

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    #16
    I think it can show your friendship to message your clients. Of course, it is not required.
     
    susan_ham, Sep 10, 2010 IP
  17. internetauthor

    internetauthor Peon

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    #17
    I'd wait. Let them browse for a while, and if they are still hanging around after five or ten minutes, you might drop a line. But then, it the ones you've tried haven't worked, don't do it any more. It's like a split test. Try it. If it converts, keep doing it. If it doesn't, dont.
     
    internetauthor, Sep 12, 2010 IP
  18. Candybox

    Candybox Peon

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    #18
    In my opinion it could scare off the potential client.
     
    Candybox, Sep 14, 2010 IP
  19. freewebworld

    freewebworld Peon

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    #19
    send them private messages
     
    freewebworld, Sep 15, 2010 IP