Bug Xenforo Version: Not Tracking Content Creation Events

I've installed the plugin, and I believe it's properly set up.

I can't find anywhere in the code where it might be trying to log content creation events, and I have posted several new threads and replies, and have seen no events tracked for those in Google Analytics.

The "User Engagement" event has happened a lot, but nothing else. Can you please help with this? We want to upgrade to the full paid version but we can't if it's not tracking content creation, as that's the main reason we want this add-on.

 

Ok, just FYI the option to enable Content Creation tracking is not greyed out in the trial version. Also, there are two questions on the Xenforo board that asked this same question. Thanks!

 

What is your policy on refunds? We want to try out the full version, but if it doesn't end up being what we're looking for, can we get a refund or are all sales final?

 

More or less, we're trying to see how it affects data in a Google Analytics account before going live with the full version. We have a development server set up locally, so we should be able to test exactly what kind of data is provided. We just want to be careful not to affect data in the main account before deciding if this is the solution for us. I believe we've mostly answered those questions and will move forward with purchasing this add-on, so thank you for your time and attention!

 

We purchased the add-on, and it's still not logging any of the events it's supposed to. Is there something I should do after registering our domains? Does this work on subdomains of the main domain? We have a localhost copy of the site for testing that we need to use before pushing to the production server. I use a subdomain and my internal HOSTS file to connect to the local server. Is that potentially a problem?

 

Yeah, all the options are enabled. I don't see why it couldn't reach Google's servers, it's able to reach, for example, Marketo's REST API via cUrl requests. Unless I'm misunderstanding you.

 

No, we don't have a publicly reachable test site, unfortunately. We need to test this on a local Apache server (XAMPP) before going to production.

 

Well, I can narrow it down for you:

It's not the javascript, those events and dimensions are working perfectly fine. I did have to replace your "send, pageview" to my own because we already have custom dimensions that I need to send in, and needed to delay sending pageview until later on. I can also see myself using the Real Time view in GA.

What seems to not be logging events are the "view attachments" and "content creation", etc. I don't know about the view attachments code but the content creation seems to be using a back end function. I ran the debugger, and it's definitely running the line in "Post.php":

          DigitalPointBetterAnalytics_Helper_Analytics::getInstance()->event(
                XenForo_Application::getOptions()->googleAnalyticsWebPropertyId,
                @$customFields['analytics_cid'],
                XenForo_Visitor::getUserId(),
                @$_SERVER['REMOTE_ADDR'],
                'Content',
                'Post',
                @$thread['title']
          );

Code (markup):

I could add further breakpoints later in the code, like in the DigitalPointBetterAnalytics_Helper_Analytics Class.

My configuration seems to be fine, but I have no proof of that. I put in the GA "UI-" id, and set up the back end, it seems to have found everything properly:

Screenshot of my options (greyed out sensitive info):

 

Looks like returning false in _canUseCurlMulti did the trick, although I can't pretend to understand why. I'm fairly new at PHP and I'm just running XAMPP on a Windows machine here. I was unable to run the curl command in my console. I downloaded and unzipped curl, and added its directory path to Windows's Environmental Variables Path, but I get this error:

How exactly does the add-on track attachment views? On loading a thread with attachments in it, or when you click them? FYI, I'm also using another add-on that forces attachments to be generated inline in the post, rather than having the little box with the attachment in it like the default behavior.

What types of content are tracked? We have XenGallery installed, will it track when people add photos/videos and albums to that?

 

PHP is v5.4 and I'm not sure what version of curl, it's all prepackaged with XAMPP. It could very well just be the XAMPP implementation on a Windows machine not being properly set up.

Ok, well, since I saw that it logged some of the events, I think it's fairly safe to go ahead with installing this on the live site. We have to be super careful because in GA you can't delete data, and this is a very large client with multiple sites, so it's important that we don't screw up their data at all! Mostly from the standpoint of that we're logging custom dimensions already and have to make sure that data continues to be collected, which is entirely on me. Thanks for your replies, I'll let you know if this doesn't work on the live server.

I might create my own helper functions to log creation of media/albums. If you want I can share that code with you afterwards that you could package into a sort of optional add-on to your add-on. I think XenGallery is fairly popular.

 

Ok, I've installed this on our two production websites, and everything seems to be working.

However, our sites each have two separate "Views" in Google Analytics. For one site I'm able to see the two Views. For the other site I only see one View, and the View isn't named the same as either actual View in the GA admin panel.

Thoughts?

A helpful change would be to show the actual GA ID's (Property and View) in the drop down list as well. That would eliminate any confusion, because we have some very similarly named Properties and Views (including an unused old Property that's named the same).

In addition to this, the older Property isn't being shown at all. Might that be because it wasn't set up as a "Universal Analytics" property?